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Return Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Coursdeck, you agree to our Privacy Policy, Terms of Use and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Self Placed Learning:

Raise refund request within 2 days of purchase of course. Money back guarantee is void if the participant has attended Online Classrooms/received recordings for more than 1 day. Any refund request beyond 2 days of purchasing the course will not be accepted and no refund will be provided.

Cancellation & Refunds:

Coursdeck Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

Refunds: Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 15 working days post intimation by the customer.

Coursdeck reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 15 working days after the refund request is approved by Coursdeck.